General public access to expert emergency doctors online 24-hours

You have direct access to senior emergency doctors online – no matter where you are or what time it is.

You can video chat with an experienced Emergency Medicine Specialist for doctor-prescribed medication, referrals, and treatment advice on-demand anytime. All you need is your smartphone or a camera enabled device, internet connection, and you're good to go.

We’re here for those times when you have a nagging health concern, which warrants immediate attention but isn’t life or limb threatening. So you can stay tucked up in bed if it’s the middle of the night, or stay on the job out in the back of beyond - but still receive the urgent medical care you need.

Create an account and pre-pay ahead of time. Or simply purchase consults if/when you need them. You can use us as often or as little as you like and you’ll still stay enrolled with your regular GP or primary health organisation (PHO).

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Always online

Available 24-hours so you get the care you need, when you need it.

User-friendly

No apps or downloads. Easy online access from your smartphone or device.

Anytime, anywhere

Convenient healthcare from the comfort of your own home - or wherever you may be.

We're ready when you are

Avoid travelling to a hospital emergency room. Now you can access those same ED doctors online for faster, more convenient care. You can access Emergency Consult on-demand 24/7 with no appointment required. Attending a consult remotely allows you to jettison travel time, ditch the wait, and eliminate potential exposure to other sick patients in a busy waiting room.

Let's clear up any doubt

Sometimes it can be hard to decide who to call for medical advice or if you should make a trip to the hospital or nearest A&E. Let us remove that uncertainty. A quick video chat with a senior ED doctor will put you on the right track. We will refer you on to the relevant hospital or specialist if your condition warrants it. Or we will put your mind at ease and prescribe medication or order investigations as required.

Talk to an expert doctor

The doctor you'll speak with is a highly-trained Emergency Medicine Specialist. We’re used to dealing with the whole spectrum of acute illnesses and injuries. We belong to the Australasian College for Emergency Medicine (ACEM) and are veterans in the NZ health system.