Online medical support for aged care providers

Compassionate, experienced nurses are online 24-hours supporting aged care staff and residents nationwide

Aged care providers can gain remote access to experienced nurses (and emergency doctors), enabling confident delivery of consistent care at all hours.

We work in partnership with aged care facilities to provide comprehensive healthcare at the bedside. Compassionate registered nurses (RNs) and nurse practitioners (NPs) are on-screen in elderly residents' rooms to support and advise onsite carers - and provide reassuring treatment to elderly patients.

Expert oversight reduces risk of clinical error, allows for more timely treatment, and can avoid unnecessary and potentially traumatic hospital transfers.

Partnering with Emergency Consult will extend your support network and build confidence within your team. We’re used to dealing with the whole spectrum of acute illness and injuries - and our nurses are on-call around-the-clock to consult on any medical concern.

Short notice staff cover

Expert virtual RN cover with as little as 10 minutes notice

Easy escalation

Easy escalation to senior emergency doctors also online 24-hours

Hybrid care

Online clinicians value & support your HCAs and onsite nurses

Flexible collaborative care

Our flexible service offering can include:

- RN on-call service
- Short-notice staff cover
- Verification prior to hospital transfer
- New staff oversight
- Staff training in acute care
- Staff training in triage assessment
- Clinical advisory
- Scheduled shifts for virtual rounds

Bedside treatment

Aged care providers use us to successfully treat a range of conditions online including:

- Fall injuries and strains
- Pain and medication management
- Agitation and confusion
- Control drug checking
- Seasonal illness and COVID
- Infections
- Allergies and rashes
- Vomiting and diarrhoea

An extension of your team

Aged care providers use our friendly nursing team as an extension of their own. We have an extensive network of senior RNs and Nurse Practitioners (as well as Emergency Consultants). We place huge value on your on-site healthcare team. Together we can implement a collaborative care model where any gaps are filled quickly and competently so that quality care is delivered all the time, every time.

Work With Us

With a scalable network of experienced registered nurses (plus Nurse Practitioners and Emergency Physicians) working remotely we’re in a unique position to support aged-care facilities across Aotearoa.

If your residential care team could benefit from having telehealth clinicians on-call, please complete the form.