If you require an ambulance, call 111 immediately.
  • Lady video chatting with emergency doctor from her mobile phone

    Video chat with an emergency doctor online now

    No matter where you are, or what time it is, you can kōrero with an experienced emergency doctor within minutes.

    Video Call Doctor Now
 
High Demand Notice: We are currently experiencing high patient volumes. Please expect longer wait times than usual. Thank you for your patience.
 

It’s easy to get started.

No apps, appointments or enrolment required!

You can video chat with an emergency doctor on-demand whenever you need, day or night.

Get Started

Create Account

Tell us your name and email and pick a password

Pre-pay

Using credit card or PayPal

Start Consult

Provide a few details to the triage nurse then you’ll be connected with the doctor

Get Started

 

Urgent care for everyone.
Anytime. Anywhere.

This telehealth service is ideal for urgent and episodic care. For continuity of care, we recommend seeing your usual GP when you can.

To access 24-hour urgent care remotely, all you need is your smartphone or camera-enabled device. You’ll chat with the triage nurse first, then you’ll be connected to an emergency doctor.

 
24 Hours

24 Hours

Available 24-hours, 7-days so you can always access quality medical advice, referrals, and scripts. No appointment required.

 
Expert Care

Expert Care

The doctor you’ll video chat with is an Emergency Medicine Specialist and veteran in the NZ health system.

 
Easy

Easy

No apps or downloads. You’ll be led through a user-friendly online portal. Simply create an account, pay, then start your video consult.

 
For Everyone

For Everyone

We see and treat anyone who needs us. There’s no need to enrol; you can use us as often as required and you’ll stay enrolled with your usual GP.

 
 
 
  • Mother consulting doctor for sick child at home on couch

    What does an on-demand doctor consult cost?

    Community Services Card (CSC) holders:
    Child (0-13 years) FREE
    Youth (14-17) $25 between 8am-10pm | $35 afterhours
    Adult $25 between 8am-10pm | $35 afterhours

    Standard pricing:
    Child (0-13 years) $25 between 8am-10pm | $35 afterhours
    Youth (14-17) $55 between 8am-10pm | $65 afterhours
    Adult $99
    International visitors $180

    You can top up your account in advance so you’re ready to go when accident or illness strikes.

    Video Call Doctor Now
 
 

Emergency Consult is an on-call service for health providers and patients

Direct-to-public Access To Emergency Medicine Experts

Direct-to-public Access To Emergency Medicine Experts

Our friendly doctors are here for you and your family whether you’re at home, work, on holiday or on the side of a sports field. Our virtual urgent care clinic has been designed with everyday kiwis in mind; you will be quickly seen by a triage nurse then connected to a senior Emergency Medicine Specialist doctor.

Patients

 
Specialist Support For Health And Care Providers

Specialist Support For Health And Care Providers

We partner with a variety of healthcare orgainsations and institutions to deliver acute care on-the-spot - wherever that may be. Ambulance services, emergency departments, aged care homes, pharmacies, and rural heath clinics nationwide take advantage of our on-call Emergency Consultants. Together we can provide after-hours cover, ease some of the pressure on EDs, and prioritise in-person and hospital care.

Providers